Release Manager

Detail

Roles & Responsibilities

• Coordinate with the Product team to manage releases, oversee feature/module enhancements, and address bugs, glitches, and defects in the production environment.
• Collaborate with the Information Security Officer to resolve security issues and implement enhancements for improved security measures Ensure the uptime and smooth operation of all applications developed, built, and released by the company.
• Work with the Sales, Marketing, and Commercial teams to communicate any app issues or after-sales concerns, ensuring proper mitigation efforts.
• Coordinate with the Cloud Engineering team to inform them of upcoming release schedules.
• Develop policies, standards, SOPs, and technical documentation related to release management.
• Oversee IT Service Management (ITSM) processes in accordance with the predetermined SLA.
• Manage the Deployment Checklist Document to govern app versioning, changelogs, and other deliverables.
• Collaborate with the Scrum Master to ensure the project timeline is on track and releases adhere to the planned schedule.
• Coordinate with the Data team to confirm that all data meets the specified requirements.
• Work with QA/QC to monitor the application's performance, prioritize testing, and ensure all workflows are functioning correctly.
• Prepare the Release Document prior to deployment.
• Draft Release Notes after each app deployment.
• Produce a Post-Implementation Review after a few days following deployment. Trace and resolve issues in existing apps that experience failures.
• Collaborate with Software Engineers to keep the Deployment Checklist Document updated based on enhancements or bug fixes.

Requirements

• Bachelor Degree/Master Degree from computer science & computer engineering
• 3 year of experience in Software Engineering
• 2 year of experience in Relase Management and Agile Methodology
• 1 year of experience in Automation Test Engineering
• Proven experience coordinating software releases, managing feature/module enhancements, and addressing production issues.
• Familiarity with performance monitoring, workflow testing, and prioritizing test cases in collaboration with QA/QC teams.